Promotions Evaluation — Metrics

The impact of promotions on sales is usually short-term and is assessed via analysis of baseline  sales and sales gains, and metrics such as discount elasticity of demand, and discount cross elasticity of demand (cannibalization).

Baseline sales or base volume is the expected sales volume in the absence of short-term causal influences such as promotions. It is a function of manufacturers’ marketing actions such as regular price, advertising and distribution, and other factors including competitor activities. Also as previously mentioned, the baseline is influenced by the historical levels of promotions. If a brand has a history of recurring promotional activity, consumers lie in wait for the deals, leading to the lowering of the baseline.

Sales gain/loss or incremental volume is the sales volume above the baseline. It is the gain or loss in volume on account of short-term causal factors, including temporary price reductions (discounts), displays, features, distribution fluctuations (stock outs for instance), seasonal factors and competitor activities, during that time period. 


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